Privacy Policy
Last updated: February 19, 2026
1. Introduction
Ezpizee ("we", "our", or "us") operates the Ezpizee Fleet Management & GPS Tracking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, GPS tracking devices, and related services (collectively, the "Services").
2. Information We Collect
2.1 Personal Information
When you register for an account or purchase our services, we may collect: your name, email address, phone number, billing address, payment information, and company details.
2.2 Vehicle & Fleet Data
Our GPS tracking devices (FMC920, FMC003) collect: real-time GPS coordinates, vehicle speed, engine RPM, fuel level (OBD-II data), ignition status, accelerometer data (harsh braking/acceleration), and trip history.
2.3 Usage Data
We automatically collect: IP address, browser type, device identifiers, pages visited, session duration, and interaction data to improve our platform experience.
3. How We Use Your Information
- Provide, operate, and maintain our GPS tracking services
- Process transactions and manage your subscription
- Generate fleet reports, analytics, and driver behavior scores
- Send service notifications, alerts, and geofence triggers
- Improve our platform, features, and user experience
- Comply with legal obligations and regulatory requirements
- Detect and prevent fraud, unauthorized access, or misuse
4. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service providers: Payment processors, cloud hosting (AWS/GCP), and cellular network providers for device connectivity
- Device manufacturers: Firmware updates and hardware diagnostics
- Law enforcement: When required by court order, subpoena, or to assist in vehicle theft recovery
- Your authorized users: Fleet managers and administrators within your organization
5. Data Security
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. We implement strict access controls, regular security audits, and maintain SOC 2 Type II compliance. GPS data is stored on geographically distributed servers with automatic failover.
6. Data Retention
Location history is retained based on your subscription plan: Basic (3 months), Pro (12 months), Enterprise (custom). Personal account data is retained for 30 days after account deletion. Payment records are retained for 7 years per financial regulations.
7. Your Rights
Depending on your jurisdiction (GDPR, CCPA, PDPA), you have the right to:
- Access, correct, or delete your personal data
- Export your fleet data in standard formats (CSV, JSON)
- Opt out of non-essential communications
- Restrict or object to certain data processing activities
- Withdraw consent at any time
8. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at [email protected] or call us at 010 9999 999.